Privacy Policy

At Helena's Cleaners, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services, including through our website, lead forms, and other communication channels.

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Information We Collect

When you engage with Helena's Cleaners, we may collect the following information:

• Personal Information: Your name, email address, phone number, and any other information you provide when contacting us or signing up for services.​

• Service Details: Information related to the services you request, such as pickup and delivery addresses, service preferences, and special instructions.​

• Payment Information: Billing details necessary to process payments for our services.​

• Technical Data: Information collected automatically when you visit our website, such as IP address, browser type, and browsing behavior.​

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How We Use Your Information

We use the collected information to:

• Provide and manage our dry cleaning and laundry services.​

• Communicate with you regarding your service requests, appointments, and account information.​

• Process payments and send invoices.​

• Send promotional offers and updates, if you have opted in to receive them.​

• Improve our website and services based on user feedback and behavior.​

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Data Sharing and Security

We do not sell or rent your personal information to third parties. We may share your information with trusted partners who assist in operating our website or servicing you, provided they agree to keep this information confidential.

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

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Your Rights

You have the right to:

• Access the personal information we hold about you.​

• Request corrections to any inaccurate or incomplete information.​

• Request the deletion of your personal information, subject to legal and contractual obligations.​

• Opt out of receiving promotional communications from us.​

To exercise any of these rights, please contact us using the information provided below.

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Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Helena's Cleaners
Email: contact@helenascleaners.com
Phone: (206) 202-3686
Website: www.helenascleaners.com

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.